South Seas Spas offer relaxation and wellness, becoming a vital part of a healthy lifestyle. Ownership requires responsibility; proper care ensures years of therapeutic enjoyment for you and your loved ones.
Understanding the Spa Lifestyle
Embracing the spa lifestyle extends beyond simple relaxation; it’s a commitment to overall health and well-being. A South Seas Spa encourages this holistic approach, providing a dedicated space for stress reduction and physical therapy. Regular spa use can contribute to improved sleep, muscle recovery, and a heightened sense of tranquility.
Owning a spa signifies a proactive investment in your family’s health. It’s about creating a sanctuary where you can reconnect with yourself and loved ones, fostering a more balanced and fulfilling life. Remember, consistent maintenance, as detailed in this owner’s manual, is key to unlocking the full potential of your spa and enjoying its benefits for years to come.
Importance of Reading the Owner’s Manual
Before installing your South Seas Spa, thoroughly reading this owner’s manual is absolutely crucial. It contains essential information regarding safe operation, maintenance procedures, and warranty details. Understanding these guidelines will prevent potential issues, maximize your spa’s lifespan, and ensure a consistently enjoyable experience.
Ignoring the instructions could lead to improper water chemistry, equipment malfunctions, or even safety hazards. This manual provides step-by-step guidance, from pre-installation considerations to troubleshooting common problems. Familiarize yourself with all sections to confidently operate and maintain your spa, protecting your investment and guaranteeing years of relaxation and therapeutic benefits for your family and friends.

Spa Installation
Proper installation is key to enjoying your South Seas Spa. Careful planning, adherence to electrical requirements, and correct water filling procedures are essential for optimal performance.
Pre-Installation Considerations
Before beginning installation, thoroughly assess the chosen location for your South Seas Spa. Ensure the surface is level and capable of supporting the filled spa’s considerable weight – remember to account for the weight of the water, the spa itself, and occupants! Verify adequate access for delivery and future maintenance.
Consider proximity to a suitable electrical outlet, adhering to all local codes and regulations. Think about privacy and wind exposure; strategic placement can enhance your spa experience. Check for overhead obstructions like power lines or tree branches. Finally, plan for convenient access to a water source for filling and draining the spa. Careful pre-planning will prevent issues later.
Electrical Requirements
Your South Seas Spa requires a dedicated electrical circuit to ensure safe and reliable operation. Consult a qualified electrician to determine the appropriate amperage and voltage for your specific model – typically 240V. A Ground Fault Circuit Interrupter (GFCI) is essential for safety, protecting against electrical shock.
The electrical panel must be capable of handling the spa’s power demands without overloading. Ensure all wiring meets local electrical codes and is properly grounded. Never attempt electrical connections yourself unless you are a licensed electrician. Improper wiring can create a serious hazard. Always disconnect power before performing any maintenance.
Water Filling Procedures
Before filling your South Seas Spa, ensure the drain plug is securely tightened. Use a clean garden hose to fill the spa, directing the water flow onto the filter housing to help purge air from the lines. Fill to approximately 2-3 inches below the highest jet.
Avoid overfilling, as this can cause water to spill when users enter. As the water level rises, air will escape; this is normal. Once filled, balance the water chemistry before heating. Do not operate the spa until the water level is correct and the chemical balance is achieved. Regularly check for leaks after filling.

Spa Operation
Enjoy your South Seas Spa by familiarizing yourself with the control panel, jet system, and temperature settings for a personalized and relaxing experience.
Control Panel Overview
Your South Seas Spa’s control panel is the central hub for managing all spa functions. It typically features a user-friendly interface with buttons or touchscreen controls. Key functions include power on/off, temperature adjustment, jet control, and light operation. The display will show the current water temperature and any active settings.
Familiarize yourself with the specific icons and their corresponding functions. Some panels offer programmable schedules for automated operation, allowing you to pre-set temperatures and jet cycles. Explore the menu options to customize your spa experience. Understanding the control panel is crucial for efficient and enjoyable spa usage, ensuring optimal performance and personalized comfort. Refer to the detailed diagrams in this manual for specific button locations and functions related to your model.
Jet System Functionality
The jet system in your South Seas Spa delivers a therapeutic massage experience. Jets utilize a combination of water and air to create varying levels of pressure and intensity; Different jet configurations target specific muscle groups, providing relief from tension and promoting relaxation. Your spa likely features multiple zones with adjustable jet controls.
You can typically adjust jet power through the control panel, selecting from low, medium, and high settings. Some models offer dedicated jet controls for individual zones. Understanding the different jet types and their effects will allow you to customize your massage. Regularly check jets for debris and ensure they are unobstructed for optimal performance. Proper jet function contributes significantly to the overall spa experience.
Temperature Adjustment
Maintaining a comfortable water temperature is crucial for enjoying your South Seas Spa. Temperature adjustment is typically controlled through the spa’s control panel, allowing you to precisely set your desired heat level. The factory default temperature is often 100°F (37.8°C), but you can adjust it within the specified range, usually 80°F to 104°F (26.7°C to 40°C).
Avoid drastic temperature changes, as they can strain the heating system. Allow sufficient time for the water to reach the new setpoint. Remember that water temperature can fluctuate slightly due to external conditions and spa usage. Always prioritize safety and avoid setting temperatures that are too high, especially for children or individuals with medical conditions.

Water Chemistry & Maintenance
Consistent water balance is essential for spa longevity and user health. Regular testing and chemical adjustments protect equipment, ensure water clarity, and provide a safe, enjoyable experience.
Importance of Balanced Water
Maintaining proper water chemistry is absolutely crucial for the longevity of your South Seas Spa and, more importantly, the health and safety of its users. Unbalanced water can lead to a multitude of problems, including corrosion of the spa’s components – pumps, heaters, and jets – resulting in costly repairs down the line.
Beyond equipment damage, imbalanced water can cause skin and eye irritation, and even promote the growth of harmful bacteria. Specifically, pH levels that are too low are corrosive, while levels that are too high can cause scaling and cloudy water. Sanitizer effectiveness is also heavily influenced by pH, meaning even with adequate sanitizer levels, your spa may not be properly disinfected if the pH is off.
Regular testing, typically 2-3 times per week, and diligent adjustment of chemicals like pH increaser/decreaser, alkalinity, and sanitizer are vital to a trouble-free spa experience.
Chemical Usage Guidelines
Always follow the manufacturer’s instructions when adding any chemical to your South Seas Spa. Never mix chemicals together directly, as this can create dangerous reactions and potentially release harmful gases. Add chemicals to water, never water to chemicals. Pre-dissolve dry chemicals in a clean plastic bucket filled with water before slowly pouring them into the spa while the jets are running.
Typically, a sanitizer like chlorine or bromine is used to kill bacteria. Maintain chlorine levels between 1-3 ppm and bromine levels between 3-5 ppm. Regularly test and adjust alkalinity to 80-120 ppm and pH to 7.2-7.8. Shock the water weekly, or after heavy spa use, to oxidize organic contaminants. Use a stain and scale preventer to protect your spa’s surfaces.
Store all chemicals in a cool, dry, well-ventilated area, out of reach of children and pets.
Filter Cleaning & Replacement
Regular filter maintenance is crucial for maintaining clean and clear spa water. Clean your filter every 2-4 weeks, depending on spa usage. Remove the filter and rinse thoroughly with a garden hose, using a filter cleaning nozzle for optimal results. Avoid using harsh chemicals or detergents, as these can damage the filter media.
Periodically, a deep cleaning is recommended. Soak the filter overnight in a filter cleaning solution designed for spa filters, following the product’s instructions. Rinse thoroughly before reinstalling. Replace your filter cartridge every 12-18 months, or sooner if it becomes damaged or excessively worn. A clean filter ensures efficient water circulation and prolongs the life of your spa’s equipment.

Troubleshooting Common Issues
Addressing spa problems promptly ensures continued enjoyment. Common issues include low water levels, jet malfunctions, and temperature control errors – solutions are detailed within.
Low Water Level Problems
Maintaining proper water levels is crucial for your South Seas Spa’s operation and longevity. A low water level can prevent jets from functioning correctly, potentially damaging the pump. Regularly check the water level, ensuring it remains between the minimum and maximum fill lines indicated inside the spa shell.
If you notice a consistent drop in water level, first inspect the spa shell, plumbing connections, and equipment area for any visible leaks. Small leaks can often be addressed with sealant, but larger leaks may require professional repair. Also, consider evaporation, especially in warmer climates, and top off the water as needed. Remember to always turn off the power to the spa before inspecting or adding water.
Jet Malfunctions
Experiencing issues with your spa jets? Several factors can contribute to jet malfunctions. First, verify the water level is adequate, as low levels prevent proper jet function. Next, check the jet nozzles themselves for blockage from debris, mineral buildup, or lotions. Remove and clean the nozzles with a mild detergent and water solution.

If jets still don’t operate, inspect the jet pump for obstructions or airlocks. Power cycle the spa (turn off and on) to help release trapped air. If the problem persists, a faulty jet pump or control panel issue may be the cause, requiring professional service. Always disconnect power before inspecting the pump or electrical components.
Temperature Control Errors
Encountering temperature inconsistencies with your South Seas Spa? Several issues can cause temperature control errors. Begin by verifying the heater is functioning correctly; listen for a humming sound during the heating cycle. Ensure the thermostat is set to the desired temperature and hasn’t been accidentally adjusted. Check the filter for cleanliness, as a clogged filter restricts water flow and impacts heating efficiency.
If the problem continues, a faulty high-limit switch or temperature sensor might be the culprit, requiring professional diagnosis and repair. Never attempt to bypass safety features. Contact a qualified technician to address complex temperature control issues and ensure safe operation.

Spa Safety
Prioritize safety! Always follow electrical precautions, implement child safety measures, and adhere to general spa usage guidelines for a relaxing and secure experience.
Electrical Safety Precautions
Crucially, your South Seas Spa operates on electricity, demanding strict adherence to safety protocols. Ensure the spa is properly grounded by a qualified electrician, complying with all local codes. Never operate the spa with a damaged power cord or plug – replace them immediately.
Avoid using extension cords; if absolutely necessary, utilize a heavy-duty, outdoor-rated cord. Never immerse the electrical components or control panel in water. Disconnect power before performing any maintenance or cleaning.
GFCI (Ground Fault Circuit Interrupter) protection is essential; verify its proper function regularly. Do not modify the electrical system yourself; always consult a certified professional. Regular inspections by a qualified electrician are highly recommended to maintain electrical safety and prevent potential hazards.
Child Safety Measures
Paramount to spa ownership is ensuring child safety. Constant, vigilant supervision is essential when children are near the spa, even for a moment. Install a secure, lockable spa cover that meets safety standards, and always keep it fastened when the spa isn’t in use.
Consider installing a self-latching safety fence around the spa area, creating a physical barrier. Teach children about the dangers of the hot water and electrical components. Never allow children to operate the spa controls.
Be aware of the risk of drowning, even in shallow water. Remove any climbable objects near the spa. Regularly inspect the cover and fence for damage, ensuring they provide adequate protection. Prioritize child safety above all else.
General Spa Usage Guidelines
To maximize enjoyment and longevity of your South Seas Spa, adhere to these guidelines. Limit spa sessions to 15-20 minutes, especially for first-time users, and avoid prolonged exposure. Hydrate before, during, and after spa use to prevent dehydration.
Avoid using the spa immediately after strenuous exercise or consuming alcohol. Individuals with heart conditions, diabetes, or other medical concerns should consult their physician before use. Always enter and exit the spa slowly and carefully.
Refrain from submerging the head underwater for extended periods. Keep the water clean and balanced, following the water chemistry guidelines. Respect the spa’s features and avoid any misuse that could cause damage or injury.

Winterizing Your South Seas Spa
Proper winterization protects your spa from freezing temperatures. This involves draining the system, safeguarding plumbing, and maintaining the cover for lasting enjoyment.
Drainage Procedures
Before winter arrives, thoroughly draining your South Seas Spa is crucial to prevent freeze damage. Begin by turning off the power to the spa at the breaker. Locate the drain valve – typically near the pump – and attach a garden hose; Direct the hose to a suitable drainage area, ensuring it won’t cause erosion or flooding.
Open the drain valve and allow the spa to empty completely. Once drained, open all jet valves to facilitate air removal from the plumbing lines. For a more complete drain, you can use a wet/dry vacuum to siphon water from the lowest points of the spa. Remember to drain the filter housing as well. Leaving water inside can lead to costly repairs when temperatures drop below freezing.

Protecting Plumbing Lines
After draining, protecting your South Seas Spa’s plumbing lines from freezing is paramount. Consider using a non-toxic RV antifreeze specifically designed for plumbing systems. Pour antifreeze into all jet lines, suction lines, and the heater housing. This prevents water from freezing and expanding, which can crack pipes and components.
For added protection, you can insulate exposed plumbing lines with foam pipe wrap. Pay close attention to areas where pipes are vulnerable to cold air. If your spa has an ozone generator, drain and winterize that system as well. Thorough preparation now will save you significant time and expense in the spring when you’re ready to enjoy your spa again.
Cover Maintenance During Winter
Your spa cover is your first line of defense against the elements during winter. Regularly remove snow accumulation – a heavy snow load can damage the cover and the spa cabinet. Use a broom, not a shovel, to gently brush off snow. Avoid using harsh chemicals or abrasive cleaners on the cover, as these can degrade the vinyl.
Inspect the cover for any tears or damage and repair them promptly to maintain its insulating properties. Consider applying a vinyl protectant to help prevent cracking and fading. Proper cover care extends its lifespan and ensures your spa remains protected throughout the colder months, ready for use when the weather warms.

Warranty Information
Your South Seas Spa is backed by a comprehensive warranty, detailing coverage, claim procedures, and exclusions. Review this carefully for complete details regarding your spa’s protection.
Coverage Details
The South Seas Spa warranty provides coverage for manufacturing defects in workmanship and materials, beginning from the original date of purchase. This includes the spa shell, plumbing, and equipment. Specifically, the shell is typically covered for a period of five years against blistering, cracking, or structural defects. Plumbing lines are generally warranted for two years against leaks.
Equipment such as the pump, heater, and control system usually carries a one-year warranty. This coverage is extended only to the original purchaser and is contingent upon proper installation and adherence to the recommended maintenance schedule outlined in this manual. Any modifications or misuse of the spa will void the warranty. Proof of purchase is required for all warranty claims.
Claim Procedures
To initiate a warranty claim, contact your authorized South Seas Spa dealer first. They will assist in diagnosing the issue and determining if it’s covered under warranty. If the dealer confirms coverage, they will guide you through the necessary steps. You’ll need to provide proof of purchase, a detailed description of the problem, and potentially photos or videos documenting the defect.
The dealer will then contact South Seas Spa for authorization to proceed with repairs or replacements. Approved claims will result in either repair of the defective part, replacement with a new or refurbished part, or a prorated refund, at South Seas Spa’s discretion. Shipping costs for returned or replacement parts may apply.
Exclusions
This warranty does not cover issues resulting from improper installation, misuse, abuse, neglect, or unauthorized modifications. Damage caused by acts of God, such as floods, fires, or lightning, is also excluded. Normal wear and tear, including fading of surfaces or deterioration of components due to exposure to the elements, isn’t covered.
Furthermore, the warranty excludes costs associated with labor for diagnosis, repair, or replacement unless specifically authorized by South Seas Spa. Consumable items like filters and chemicals are not covered. Any damage resulting from using non-approved accessories or cleaning agents voids the warranty. Transportation costs for bringing the spa to a repair facility are the owner’s responsibility.